Customer service
Contact us
How to reach CHENGU about a pack size, a color, a party quantity or a page on chengustore.com.
Not sure whether 100 picks will cover a party of sixty, or which can cooler fits a slim can? Write to us and a person answers.
bythepack@chengustore.com. Name the product and the pack size you are looking at, and tell us how many guests or people it is for. The answer comes back faster that way.
Orders and returns
Payment, delivery and returns are handled at checkout with our retail partner, not on this site. For an order you have already placed, their order page is the quickest route.
By phone and by post
(616) 555-0183, weekdays. 4120 Harvest Loop, Suite 5, Grand Rapids, MI 49503. Post reaches us, but email about a pack size is answered the same day.
Ready when you are
Pick the pack, then pick the party
Every pack, color and count in the CHENGU range is one click from here, and your order is placed with our retail partner.
Shop CHENGU
Pick the pack here, then finish the order with our retail partner.